FAQs

Banbury Folk Festival – FAQs

How will I get my tickets? 
We don’t do physical Tickets. A reference number will be e-mailed, texted or posted to you, approximately 2 weeks before the event. You will need to bring that with you (no need to print it out), to exchange for tickets at General Foods S&SC. If you forget to bring it, we can retrieve it from your name and postcode. To buy your tickets, go to ‘Tickets’ for information on how to do so. Please note there is no admin/booking fee payable.

I am a day visitor – what are the Car Parking arrangements? 
Day visitors will need to use the town car parks. There is long stay parking available at the Railway Station, Bolton Rd, Market Place (limited to one hour up to 7pm then free) Windsor Street and the NCP Car Park in George St. There is also car parking in Cherwell Drive (a multi-storey and a flat park) but, due to building work, other parking is severely restricted. There is no parking available at the club itself and it is monitored by ANPR. Please check the pay machines in Car Parks, to avoid incurring any fines.

How do I find out when artists are performing? 
Check the individual days on the home page.

Where can I perform? 
We are unable to accommodate travelling minstrels this year.

Will there be Food Stalls at the main venue? 
We do not have permission for Food Stalls. But there are many bars, restaurants and take away food outlets within easy reach of the Town Centre. Our venue also serves great food. Check the menus for opening times. The Festival organisers will be running a cake stall.

Will there be Craft Stalls at the main venue? 
Unfortunately we do not have space for Craft Stalls, but take advantage of Banbury’s many shops and Saturday Market, all close to the Town Centre. There will be a cake stall in the main venue, selling a variety of home made cakes.

Can I bring my dog? 
Only dogs required to assist people with disabilities will be admitted into the venue. Those camping may bring dogs, as long as they are kept on a lead at all times. We would also ask, that you please clean up after your dogs.

I am a wheelchair user. Will I be able to access all the events? 
Yes, there is a lift to the ballroom at the General Foods S&SC. The rest of the venue is at ground floor level.

Can I get to the Festival on public transport? 
Banbury Railway Station is about 5 minutes walk from the Town Centre and the Bus Station is 1 minute’s walk away.

Will I be able to buy tickets at the Festival? 
This will be dependent on whether all tickets have sold out before the Festival, so you will need to check the website, where an announcement will be made, if this is the case. There are no Individual Event/session tickets this year.

Where is Indoor Camping? 
We are unable to offer indoor camping.

What time can I get on the campsites?

Camping is at The Old Dairy Ground, Cropredy. It is £30 for Friday and Saturday night, with additional nights available for £10 a night. Hook-ups are also available – Ask for details. There will be transport from the campsite to the festival venue

What facilities will there be on the campsite? 

There are hook-ups available, at an additional cost, waste facilities and toilets.

Are there concession tickets for students, unwaged or senior citizens or disabled people? 

Sorry – but there are no concessions available. We believe that we have kept the ticket price at an affordable level. Carers, for wheelchair users, can get a ticket for half price.

How do I get a refund? 
Sorry no refunds except in special circumstances to be discussed with the Organisers. You can transfer tickets to someone else but, please advise us if you do so.

I’ve lost/forgotten my paperwork what can I do? 
There will not be any paperwork. You will be given a reference number, in a text, a week before the event. If you forget the number, or your phone, report to the Festival Information Desk on arrival, at the General Foods S&SC, where we will be able to trace your original application.

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